The Isaksen Solar Residential Protection Program
Your solar company disappeared.
We won’t.
A real company that actually answers the phone and stands behind your solar system.
Thousands of homeowners were left stranded when their solar installer went bankrupt or simply vanished. No monitoring. No support. No one to call when something breaks.
We created the Isaksen Solar Protection Program for one reason. To give you a real company that actually answers the phone and stands behind your system.
If you have a problem today (an inverter failure, a roof leak near your solar array, broken or cracked panels, or production suddenly dropping), or you simply want a trustworthy team monitoring your system every day, this program finally gives you peace of mind.
This is full protection from the highest quality solar service team in the region.
The Protection Program has a one-year minimum commitment and is paid by automatic payment only.
Protection
$33/month
billed annually
- Direct access to a real service team, no 1-800 numbers
- Active daily monitoring of your solar production
- Faster priority scheduling for repairs
- Discounted parts when replacements are needed
- Dedicated service manager you can email or call directly
- Remote service calls included at no cost
- Quarterly performance reports emailed directly to you
Frequently Asked Questions
When do I make my first payment?
The first payment is processed immediately at signup. Monthly billing continues on the same day each month, based on the signup date.
Can I cancel any time?
This program includes a 12-month minimum commitment to ensure consistent monitoring and support of your solar system. After the initial 12 months, your plan automatically continues on a month-to-month basis and can be canceled at any time. We designed it this way so we can properly take responsibility for your system and provide reliable, ongoing service without interruption.
What is the Solar System Evaluation Fee?
This is a one-time $499 fee that covers a comprehensive evaluation of your solar system before we take over monitoring and support. Because we were not the original installer, we need to verify the quality of the installation, confirm equipment compatibility, and ensure the system is operating safely and correctly. This process includes system diagnostics, monitoring verification, and a full review of key components so we can confidently support and stand behind your system moving forward.
Are monthly payments refundable?
No, monthly payments are not refundable. The Solar Protection Program is an ongoing monitoring and support service. Each monthly payment covers active system monitoring, issue detection, and access to our team. This is similar to services like home or car insurance, where you are paying for continuous protection and peace of mind rather than a one-time deliverable. Even if no issues occur during a given month, your system is still being actively monitored to ensure it is operating properly and to prevent potential losses in production or incentives.
Does the Solar Protection Program cover multiple properties?
The Solar Protection Program is set up per property. If you have solar systems at multiple properties, each system will require its own separate subscription. This allows us to properly monitor, maintain, and support each system individually. If you only want coverage on one property, just let us know which address you would like the plan applied to.
Who is this for?
This protection plan is designed for residential properties, including single family homes and duplexes (1 or 2 dwelling units). If a property has 3 or more units, includes any commercial use (retail, office, etc.), or has a larger or more complex system, it should be considered commercial.
How does this program interact with the ten year workmanship warranty for Isaksen Solar customers?
The ten year workmanship warranty remains in place and unchanged. It is part of our core identity and covers workmanship issues. The Protection Program is an optional additional service that adds active monitoring, discounts, and RMA handling, with optional upgrades on some tiers that include annual cleaning and quarterly reports. Existing customers under ten years can choose to join if they want these extra benefits.
How does solar panel cleaning work?
Solar panel cleaning is an optional add-on service. It’s not included in the plan, and there’s no set schedule or commitment. Cleanings are available between May 1 and October 31 each year. Whenever you’d like your panels cleaned, just give us a call to book it, and you only pay for the cleanings you request.
Other Options
